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CASE STUDY · McKINSEY & COMPANY
Orchestro by
McKinsey & Company
One platform to run the enterprise
McKinsey’s agile transformation practice had a blind spot: the tools didn’t talk to each other. Orchestro set out to be the all-in-one, 10+ features across one dense platform. I led a team of 3 designers on this 0-to-1 build, as the design counterpart to the PO, Head of Product and engineering managers. My biggest contribution wasn’t a feature, it was focus: I helped validate that across the whole feature set, one workflow was both the most painful for users and the highest-gain to fix, the Quarterly Business Review. So we consolidated the dashboard and the app around it and turned an unfocused all-in-one into the best QBR tool. After the UX audits and usability work, Orchestro landed its first enterprise customer, an Australian bank. From there, 5,000+ enterprise users across North America, Europe and Australia adopted it for strategic planning and QBR memos, driving a 10–15x ROI and doubling QBR participation.
Role: Lead Designer, UX Strategist
Contribution: Product strategy, User experience, Visual design, Design systems, Team leadership
10–15x
ROI from removing manual work
2×
increase in QBR participation
5,000+
enterprise users · NA / EU / AU
1st
The real ‘why’ here was connecting each initiative to the organizational structure and the IT architecture. Making those links explicit led to a far more deliberate, better-considered organization.

Over two years of continuous iteration, these pieces hardened into a robust design system, one that later became the foundation for Pantheon, McKinsey’s own design system.
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08 · DESIGN SYSTEM · DATA VIZ LIBRARY
1 · Validated the QBR opportunity
4 · Repositioned the product
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Mckinsey & Company, Orchestro



